MNET Services>Telecom Voice>IP Telephony (VoIP)>Hosted Feature List

The following features are available within the MNIT IPT-Hosted subscription services rate. However, not all the following features are activated within the standard service turn-up. Features named in italics will only be activated, configured and implemented based upon customer request and service requirements. Other customer feature requirements not shown on this list are addressed during the discovery/design phases of service delivery.

  • 911 Identification: provides a call back number and emergency response location.
  • Abbreviated Dialing: speed dial numbers are assigned to available buttons on the phone. Abbreviated dialing extends speed dial functionality. Allows users to quickly access up to 99 speed dial numbers - enter the code before pressing AbbrDial softkey.
  • Auto Answer: causes the speakerphone or headset to go off hook automatically when an incoming call is received.
  • Call Back: allows a user to receive callback notification on your IP telephone device when a called-party line becomes available.
  • Call Forward All Calls: allows a user to override preprogrammed forwarding on the line.
  • Call Forward Busy: allows an incoming call to transfer to another number when the line is busy.
  • Call Forward No Answer: allows an incoming call to transfer to another number when the call is not answered.
  • Call Forward No Answer: - per line configurable ring-no-answer timeout: Forward / No Answer timeout is configurable on a line-by-line basis by configuring the Ring No Answer Timeout on each line. MNIT programs this feature.
  • Call Park: allows a user to place an answered call on "Hold", allowing the call to be picked up from another telephone by dialing a code or button access.
  • Call Pickup: allows users within a specific group to answer any ringing phone within that specific group by dialing a code.
  • Call Restriction: curbs or restricts a user's ability to make outgoing calls in some way. This could include toll restriction, directory assistance calls, information calls, etc.
  • Caller ID: calls from outside the system displays telephone number of calling party. Calls from MNIT IPT users display name and number.
  • Class of Service: allows each telephone device within the system to have a specific set of features.
  • Conferencing Calling - Six Way: allows a user to conference up to five parties in addition to themselves. Conferencing calls can be a combination of internal and external parties for a total of six members.
  • List All: Conference Parties / Drop Any Conference Party provides a list of participant directory numbers that are in an ad hoc conference. Any participant can invoke the conference list feature.
  • Dial Restrictions: allow a telephone device to be restricted from placing specific types of calls.
  • Distinctive Ringing: user is able to program different types of ring tones per line.
  • Fast Dialing: provides quick access to frequently dialed number. End users are able to configure up to 99 speed dial entries on a telephone device.
  • Group Call Pickup: enables users to pick up incoming calls on any telephone within their own group or in another group.
  • Hold: places an active call on hold.
  • Hunt Group: A pilot number is assigned to a series of telephone numbers (cannot be a shared line appearance) to distribute calls. The hunt groups are established either as first available hunt group member or longest idle hunt group member.
  • Join: enables a user to link established calls into an ad hoc conference.
  • iDivert: permit simmediate divert to voice mail for an incoming call.
  • Last Number Redial: redials the last number dialed.
  • Meet Me Conferencing: allows a user to dial a specific, pre-determined telephone number and security access code to join a conference with other participants. The maximum number of participants is 10.
  • Message Waiting Indicator: notifies the user of a new voice mail message. Notification can be visual - message on the display of telephone and message envelope, or visual - message light.
  • Music on Hold: is played to callers as they wait in queue, to let them know they are still connected. (System wide not specific to customer and/or site)
  • Toll Restriction: prohibits a user's ability to make long distance calls.
  • Transfer: allows a user to take an incoming call and transfer to another number inside or outside of the system.
  • Transfer with Consultation: enables a user to consult with the add-on party before transferring the caller.
  • Speed Dialing: (see Abbreviated Dialing above) fast dialing provides quick access to frequently dialed numbers. End users are able to configure up to 99 speed dial entries on a telephone device.
  • User Programmable Speed Dial: allows a user to establish a list of stored telephone numbers that can be dialed automatically by a button or code. An enhancement to be released soon will allow the user the ability to program this feature, rather than requesting the programming through the IPT system administrator.

The above is not all-inclusive. If you have any requests that you do not see here, please contact your MNIT Technology Consultant.