MNET Services>Telecom Voice>IP Telephony (VoIP)>Directory

See the Phone Services page for information on our custom services.

The directory key on your telephone brings up directory information. The first screen should look like this:

Directories
 1Missed Calls
 2Placed Calls
 3Received Calls
 4Site
 5White Pages by Name
 6White Pages by Org
 7Personal Directory

Not all entries will be visible at once. As with any Cisco phone screen, you can navigate either by using the Up/Down triangle rocker keys and pressing the soft key labelled "Select." Or, by pressing the number key that corresponds to the desired item.

The first three entries are maintained by your telephone.

Site

This choice asks for a name and performs a lookup of the name within your site's directory entries. Further, any per-department or per-site additional entries (added by your telecommunications coordinator) are included in the returned results. The source of the data is the telephone system itself.

White Pages by Name

This choice asks for a name and performs a lookup of the name within the State's White Pages. The source of the data is MMB and any corrections should be forwarded by your telecommunications coordinator to your human resources staff, who in turn will forward them to MMB.

White Pages by Org

This choice brings you to:

  • a screen to select a range of organizations, then
  • a screen containing a list of organizations in the selected range, then
  • a screen for entering a name.

The name is then looked up in the State's White Pages. The source of the data is MMB and any corrections should be forwarded by your telecommunications coordinator to your human resources staff, who in turn will forward them to MMB.

Personal Directory

This is the service as supplied by Cisco.

Entering Names

When entering a name, the first field is used to select some or all of the first name, the second field is used to select some or all of the last name, and the last field is used to select some or all of the telephone number. You can use the keypad to cycle through and select letters. It does not matter whether a letter is in upper or lower case: an "A" matches an "a".

At most 31 entries will be returned, so if the name you want isn't returned, try entering longer search strings.

You can select a name and press the "Dial" or "EditDial" soft keys to dial the associated number. For numbers that are toll calls to telephones that are not part of our VoIP system, you will need to use "EditDial" and enter a 1 after the "9" to dial from the directory.