MNET Services>Contacting MNET

If you experiencing a service interruption, call the Service Desk at 651-297-1111 or 888-717-6638.

MN.IT
State of Minnesota
Centennial Office Building
658 Cedar Avenue
St Paul MN 55155

For TTY users, call us by using MN Relay Service: 1-800-627-3529.

Video

Videoconference Reservation Center (VRC)
Telephone651-297-1111
Fax651-797-1004
MailService.Desk@state.mn.us
Video Problems
Telephone651-297-1111
TTY/TDD651-296-3931
MailService.Desk@state.mn.us

Service Desk

The Service Desk handles all requests for changes, new services and changes in existing services, as well as all billing requests.

Telephone651-297-1111
Fax651-282-2100
MailService.Desk@state.mn.us

Email Requests

email address purpose
abuse@state.mn.usFor email abuse-related issues. While we follow up on the issues sent to us via this list, we do not normally respond back to the sender. Note:, if you are an MNET mail subscriber, report any such issues through one of the email boxes listed below.
security@state.mn.usFor security-related incidents and firewall and access list change requests. We follow up on all abuse-related issues reported to this list. However, we normally won't reply to the sender if the message appears to have been generated automatically.
Service.Desk@state.mn.usFor video conference scheduling or help relating to video services.

If your request falls into any other category, contact the Service Desk as listed above.

Many of these requests can also be submitted via these web forms.

Thank you.